IRONGRID uses three role levels to control what each team member can see and do: Admin, Manager, and Employee. Roles are assigned when you add a team member and can be updated at any time from the Admin Portal.
Role comparison
Admin
Admins have full access to everything on the platform: all work orders, client records, invoices, analytics, cost calculations, and account settings. Admins are the only role that can access the Admin Portal, where team members are added or removed, tags are created and managed, cost calculation formulas are built, and company settings (logo, payment terms, billing) are configured.
Most accounts will have one or two admins, typically the owner or office manager. You'll need at least one admin to manage your team and settings.
Manager
Managers have access to the full job list, client records, the Manager Dashboard, analytics, and warehouse. They can create work orders, assign crew members, and log or correct hours. What they can't do: generate or view invoices, access billing information, or make any changes in the Admin Portal.
The Manager role is well-suited for foremen or project leads who oversee multiple crews but don't need to be involved in billing or account administration.
Employee
Employees can view all work orders and create new ones. Their default view shows jobs assigned to them, but they can switch to the full job list at any time. From any job they're assigned to, they can log their own hours, add materials and attachments, post notes, and update job progress. They don't have access to client billing details, invoice amounts, or anything in the Admin Portal.
Employees also have access to the analytics dashboard, warehouse, and partners, giving them visibility into job-related context without exposing financial or account-level information.
You can change a team member's role at any time from the Admin Portal. Go to Admin Portal > Team Management, find the team member, tap Edit, and update their role. The change takes effect immediately.