Managing a crew through text messages works when you have two people and three jobs. Add more people and more jobs and it breaks down fast. Assignments get missed, people show up to the wrong address, hours don't match what you expected, and someone's always waiting on information that never came.
IRONGRID gives every person on your team a defined role, a clear view of their assigned jobs, and a direct connection to every update on every work order. No more relay chains. No more assumption that the message got through.
Invite team members and set their role in under a minute
Adding someone to your account in IRONGRID takes three fields: their name, email, and role. They get an email invite, create a password, and have access immediately. No app store download required. IRONGRID runs in any browser, so your crew is set up and on their jobs the same day you add them.
- Email invite with instant account access
- Works on any device, no app download required
- Three roles: Admin, Manager, Employee
- Unlimited team members on every plan
- Remove or deactivate access at any time
Three access levels that match how your business actually works
Not everyone on your team needs to see the same thing. Admins have full access including invoices and billing. Managers can run jobs, assign crew, and correct hours, but cannot access client billing or the Admin Portal. Employees see their assigned jobs, log hours, post updates, and attach photos. You control who sees what without managing a complicated permissions matrix.
- Admins: full access including invoices and billing
- Managers: run jobs and assign crew, no billing access
- Employees: see and work their assigned jobs only
- Role set at invite, changeable at any time
- Every role sees real-time job updates
Assign crew members to any job, with instant push and email notifications
When you assign a team member to a work order, they are notified right away by push notification and email. The job appears in their personal queue the moment they log in. Multiple people can be assigned to the same job and each logs their own hours separately. You always know who is on which job and for how long.
- Assign multiple team members per work order
- Instant push and email notification on assignment
- Assigned jobs appear in each person's personal queue
- Hours tracked per person, per job. Never pooled.
- Subcontractors can be assigned alongside employees
Break any job into subtasks so the details don't get missed
Some jobs are straightforward. Others have a checklist of steps that need to happen in the right order. IRONGRID lets you add subtasks to any work order so nothing slips between the cracks. Any team member assigned to the job can check tasks off, and the whole crew sees the same list in real time.
- Add unlimited subtasks to any work order
- Any assigned team member can mark tasks complete
- Subtask list visible to the full assigned crew
- Keeps complex jobs organized without a separate tool
- Works alongside notes, hours, and photo attachments
Everything included with team management
No add-ons. No seat limits. Every capability is available on every plan.
How team management works in IRONGRID
From invite to job complete in four steps.