IRONGRID is built around team collaboration. Once you add your crew, you can assign work orders, track their hours, and monitor job progress in real time.
Adding a team member
Only admins can add team members. You'll need to be logged in with an admin account to access these steps.
- 1Go to the Admin Portal from the navigation menu
- 2In the Team Management section, click + Add User
- 3Enter their full name, email address, and a temporary password
- 4Choose their role (see descriptions below)
- 5Click Add User. They can log in immediately using the email and password you set
Team roles explained
- Admin: full platform access to all jobs, clients, partners, warehouse, invoices, analytics, and account settings. Can add and remove team members and manage company configuration.
- Manager: access to all jobs, clients, manager dashboard, partners, warehouse, and analytics. Cannot access invoices or account settings.
- Employee: access to their assigned jobs, partners, warehouse, and analytics dashboard. Cannot access client records, invoices, or account settings.
What employees see
Employees can view all work orders on the account, but their default view shows jobs assigned to them. They can switch to the full job list at any time. They can log hours, add notes and attachments, and update job progress directly from their device. They don't have access to invoice amounts or client billing details.
You can update a team member's role at any time from the Admin Portal. The change takes effect immediately.
See a full overview of how Team Management works in IRONGRID, including a capabilities breakdown, step-by-step walkthrough, and FAQ.
Team Management overview →