IRONGRID doesn't have a separate Settings > Billing screen. Instead, viewing or changing your plan opens a secure, hosted billing page. Admins and managers can open this page; other roles cannot.
Viewing your current plan and payment method
Click Upgrade on any plan-gated feature (you'll see a badge marking it as a Pro or Business feature) to open the secure billing page. From there you can see your current plan, renewal date, and payment method, even if you don't end up completing an upgrade.
Changing your plan
Plan changes are handled from the same secure billing page. If you don't see the option to switch plans there, contact us at support@irongridapp.com and we'll take care of it for you.
Canceling your subscription
- 1Open the Admin Portal
- 2Scroll to the Cancel Account section
- 3Type your company name exactly as shown, to confirm
- 4Submit. Cancellation takes effect at the end of your current billing period
Only admins can cancel a subscription (managers can't). Your account and all your data stay fully accessible until the end of the current billing period. After that, your data is permanently deleted within 90 days. You can resume your subscription at any time before it takes effect from the cancellation banner shown in the app.
Before canceling, consider exporting your data. The Data Export section in the Admin Portal lets you download a full archive of your work orders, time entries, and invoices.