IRONGRID doesn't have a dedicated Settings > Billing page. Instead, updating your payment method opens a secure, hosted payment page. Admins and managers can access it; other roles cannot.
Updating your payment method
- 1If a recent charge failed, a payment banner appears at the top of the app. Click Update Payment Method
- 2You can also open the same page any time by clicking Upgrade on a plan-gated feature, even if you don't intend to upgrade
- 3On the page that opens, enter your new card details and save
IRONGRID never stores or has access to your card number. All payment details are handled directly by our PCI-compliant payment processor. Your previous card is replaced immediately once you save a new one.
Looking for your company's own billing address, the one that appears on invoices you send to your clients? That's set separately, under Company Profile in the Admin Portal. It isn't part of your IRONGRID subscription billing.
Finding past invoices and receipts
Open the same secure payment page (via the payment banner or an Upgrade prompt) to view and download your full billing history.
Changing your receipt email
Receipts go to the email on file with your payment processor account. To route them somewhere else, such as an office manager or accountant, contact us at support@irongridapp.com.