Pest control companies carry documentation requirements that go beyond most service businesses. Every treatment needs a chemical log: product name, EPA registration number, application method, and quantity used. Recurring service agreements need to stay on schedule without a technician manually tracking every account's next visit date. And when a client calls about an active infestation between scheduled visits, you need a fast-response system that doesn't let that call fall through the cracks.
IRONGRID is pest control software built for companies running both recurring service programs and on-demand treatment calls. Use it as your pest control CRM to keep every account's treatment history, property notes, and service agreement details organized, your pest control company software to dispatch techs and manage recurring schedules automatically, and your billing tool to send accurate invoices tied to documented chemical usage. The app for pest control companies works on any phone so technicians can log treatments and update job status from the property.
Built for the way pest control businesses work
Every tool you need to run your jobs from first call to final payment.
Service Call Work Orders
Create work orders for initial inspections, treatments, and follow-up visits. Set schedules, assign technicians, and track every service call from dispatch to completion.
Chemical & Product Tracking
Log every product, chemical, and application method used on each treatment. Maintain detailed treatment records that protect your business and give clients the documentation they need.
Scheduled Follow-Up Visits
Plan follow-up treatments and re-inspection visits directly from a completed work order. Use reminders to make sure scheduled services don't slip through the cracks.
Client Treatment History
Every client's full treatment history lives in their profile: dates, products used, pest types, and technician notes. Pull it up in seconds when a client calls.
Photo Documentation
Attach photos of infestation areas, entry points, and treatment locations to each work order. Build a visual record that supports your treatment plan and justifies follow-up visits.
Invoicing & Payment Collection
Send invoices as soon as a treatment is complete. Clients can pay by card, ACH, or check from a link in their inbox, getting you paid without the back-and-forth.
How pest control companies use IRONGRID
A restaurant calls Tuesday morning reporting roaches in the kitchen. The dispatcher creates a work order marked Urgent, pulls up the account to confirm the address and any prior treatment notes, and assigns the available tech. The tech gets the job details on their phone within a minute of the call, including the account's treatment history so they arrive knowing what has already been tried on this property.
At the restaurant, the technician logs each product applied: the product name, the application method (crack and crevice, bait stations, perimeter spray), and the quantity used. They take photos of the problem areas and the treatment points. When the treatment is complete and the technician marks the job done, the invoice goes out the same day. The client gets a payment link in their inbox with a line-item summary of the service performed.
For pest control companies with quarterly or monthly service agreements, IRONGRID schedules those accounts automatically. Set the service frequency for each account and the upcoming visits appear on the calendar without anyone manually tracking when each property is due. Every visit adds to the account's treatment history so the next technician assigned to that property can see the full record of what has been done.
Frequently asked questions
Common questions about using IRONGRID for pest control businesses.
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