Plumbing companies deal with a scheduling reality that most field service software isn't built for: emergency calls that can't wait, recurring maintenance accounts that need to stay on schedule, and multi-day installation projects all running at the same time. You need to know where every tech is, what parts they used, and whether that invoice went out. And you need that information without making three phone calls to find out.
IRONGRID is plumbing business software built for contractors who work in the field. Dispatch techs from your phone, track every pipe and fitting against the job, and send invoices the same day the work is done. It runs on any device, requires no training period, and grows with your crew without charging you per seat.
Built for the way plumbing businesses work
Every tool you need to run your jobs from first call to final payment.
Urgent Work Order Dispatch
Create and assign work orders in seconds when a burst pipe or emergency call comes in. Set priority to Urgent so your team knows what needs attention first.
Tech Scheduling & Status Tracking
See your full team's schedule at a glance. Assign plumbers to jobs, set estimated start and end dates, and track status from Open through Complete, all in real time.
Materials Tracking
Log every pipe, fitting, valve, and fixture used on a job. Track material costs against each work order so nothing slips through the cracks at billing time.
Time & Labor Tracking
Track hours worked per tech on every job. Accurate labor hours feed directly into your cost calculations and give you the data you need to price future jobs confidently.
Invoicing & Payment Collection
Generate and send professional invoices by email directly from a completed work order. Clients can pay by card, ACH, or check. No chasing down payments.
Client Records & Service History
Keep every customer's contact info, address, job history, and notes organized in one place. Find any client instantly and pull up their full service history.
How plumbing companies use IRONGRID
When an emergency call comes in, your dispatcher creates a work order in under 30 seconds, marks it Urgent, attaches the client's address, and assigns it to the nearest available plumber. The tech gets a push notification on their phone with the full job details. No phone tag, no information relayed through a third person, no missed details.
On site, the plumber logs the hours they put in and adds every material used: pipe sizes, fittings, valves, whatever the job required. Those entries feed directly into the job's cost calculation. By the time the work is done, the invoice is already built. The office sends it with one tap and the client gets a payment link in their inbox the same day the job closes, not at the end of the week.
For plumbing companies that run recurring maintenance contracts (water heater flushes, backflow testing, seasonal check-ups), IRONGRID handles the scheduling automatically. Set a job to repeat at whatever frequency your service agreement calls for, and the system pre-schedules the upcoming visits. Every recurring account stays on schedule without someone manually recreating the same work order every month.
Frequently asked questions
Common questions about using IRONGRID for plumbing businesses.
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