Restoration contractors operate under more documentation pressure than any other trade. Insurance adjusters require photo evidence at every stage of a project, detailed logs of every piece of equipment deployed, and written documentation of what was found and when decisions were made. A gap in the documentation record can mean a denied supplement or a disputed claim, and every day a project's records are incomplete is a day of financial exposure for your company.
IRONGRID is restoration contractor software built for the documentation and coordination demands of fire and water damage restoration. Use it as your restoration company CRM for client and insurance adjuster communication records, water damage restoration software for chemical treatment logs and equipment deployment tracking, and fire restoration software for multi-phase job management from emergency mitigation through rebuild. A single platform where every photo, document, and cost entry lives with the job.
Built for the way restoration businesses work
Every tool you need to run your jobs from first call to final payment.
Emergency Work Order Response
When disaster strikes, create and dispatch work orders immediately. Flag jobs as Urgent so your crew responds to the highest-priority situations first.
Extensive Photo Documentation
Capture photos at every stage: damage assessment, demolition, drying, remediation, and rebuild completion. Attach hundreds of photos to a single work order for a thorough insurance record.
PDF Annotation for Damage Reports
Mark up floor plans, inspection reports, and damage assessments directly within IRONGRID. Annotate photos and documents with notes that support your insurance claims.
Multi-Phase Restoration Checklists
Track every phase of remediation: emergency mitigation, water extraction, drying, mold testing, demolition, rebuild. Subtasks ensure nothing is skipped on complex jobs.
Equipment & Materials Tracking
Log dehumidifiers, air movers, antimicrobial treatments, and rebuilding materials on each job. Detailed cost tracking supports accurate billing and insurance documentation.
Invoicing & Payment Collection
Generate detailed invoices that reflect every phase of work performed. Collect payments by card, ACH, or check, all tracked in one place for clean financial records.
How restoration contractors use IRONGRID
A homeowner calls at 11 p.m. about a burst pipe flooding their basement. The on-call dispatcher creates an Urgent work order in IRONGRID, notes the adjuster's name and claim number in the job record, and assigns the mitigation crew. The crew lead gets a push notification with the address and job details on their phone within seconds. They are on site within the hour with a documented record of when the call came in and when they arrived.
At the property, the crew photographs the damage from every angle before any equipment is placed: standing water levels, affected materials, affected rooms. Equipment is logged as it goes in. Moisture readings and drying progress are noted at each follow-up visit. When demolition starts, photos document every cut. The work order becomes the job file: every photo, every equipment entry, every subcontractor and every phase, all in one place that can be shared with the adjuster on demand.
For restoration companies handling multiple active projects at different phases simultaneously (one in drying, one in demo, one in rebuild), IRONGRID gives the project manager a single view of every job's current status. Each project has its own phase checklist and the office can see where any job stands at a glance. When it is time to submit the final invoice, everything needed to support the claim has already been documented in the work order through the course of the job.
Frequently asked questions
Common questions about using IRONGRID for restoration businesses.
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