Restoration Contractor Software | Emergency Dispatch, Documentation & Billing

Yes. Create and dispatch work orders immediately for emergency water or fire damage calls. Urgent priority flags ensure your crew responds to the highest-priority jobs first.

Attach photos at every stage (damage assessment, demolition, drying, and rebuild) and annotate PDFs directly within IRONGRID. Thorough documentation supports insurance claims.

Yes. Log dehumidifiers, air movers, antimicrobial treatments, and rebuild materials on each work order. Detailed cost tracking supports accurate insurance billing.

IRONGRID handles both phases within a single work order using phase-based subtask checklists. The mitigation phase covers emergency response, water extraction, equipment deployment, and daily drying progress, each tracked as subtasks with photos and notes at every step. When mitigation is complete and reconstruction begins, the same work order carries forward to demolition scope, trade coordination, and rebuild, with all costs, photos, and documentation building in one place from first response through final inspection. The adjuster sees the complete job history, not a fragmented set of files from two separate billing phases.

The best restoration contractor software handles emergency dispatch, extensive photo documentation at every project phase, equipment and chemical tracking for insurance logs, multi-phase project checklists, and detailed invoicing that reflects every category of work performed. IRONGRID is restoration company software built for the documentation intensity of fire and water damage work, with all of those tools connected in one platform. On Pro and Business plans, invoices push directly to QuickBooks in one click.

Yes. A restoration company CRM needs to hold adjuster contact information, claim numbers, policy details, scope of loss documentation, and the full project history for every job, alongside the homeowner or property manager's contact information. When an adjuster calls to discuss a supplement three weeks into a project, you need the full record in front of you immediately. IRONGRID keeps all of that tied to each work order.

IRONGRID runs as a Progressive Web App on any iOS or Android device. Crew leads and project managers add it to their home screen in under a minute. From the job site, they can view the phase checklist, attach photos of damage and drying progress, log equipment placed and removed, update moisture readings in notes, and mark phases complete so the office always has a current picture of the project status.

Yes. Log dehumidifiers, air movers, and other drying equipment placed at the site as materials on the work order. Record dates placed and removed in job notes. That equipment log supports your insurance billing by documenting exactly what was deployed, for how long, and on which job. Combined with photo documentation, it builds the paper trail adjusters require for equipment-based line items.